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All items are handmade to order, the turnaround time is up to 5-10 working days from date of order to date of dispatch. However, if you would like your item in time for a certain date, such as a birthday or other special occasion, please contact me before ordering to discuss your requirements. I will always try to accommodate urgent orders when I am able to do so. Please note that this may not be possible during busy periods.

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I will always send an email notification when your order has been posted. If you do not receive a notification and you believe your order has exceeded the 10 working day timeframe, please check your junk mail ​as sometimes these messages do find their way into your junk folder. If you have no luck there then please don't hestitate to drop me a message and I will look into it for you. 

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If you have any further questions regarding delivery of an order you have placed or would like to place, please contact me and I will do my best to get back to you within 48 hours.

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Thank you so much for supporting my small business. 

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Helen